Thursday, January 29, 2009

Day 146: AT&T is Going Down

So yesterday was just another crazy busy day!! I did go to a new dentist first thing and loved them. I mean – the nicest place/nicest people on earth. Interesting things: everyone was CRAZY chipper, I mean happiest place on earth; my chair had a massager on it that I had on the whole time; my room had two Samsung flat screens (one for TV which I watched the Today Show) and one for my X-rays so we could walk through them together; I was in at 8:15 a.m. and back at my office by 9 a.m. – AMAZING. So I got to work and stayed busy all day, worked through lunch, etc. After work I could only muster up 2 miles and abs, then I headed home to Austin’s pizza muffins and he left…. And came back with no car! Yes, his car sold last night – AWESOME! After the exciting news I got to work – had to work for about 3 hours then I read some of my book and passed out. Not very exciting. :( I did watch Lost though – AMAZING. Wow…. I’m so addicted. Anyway – yesterday was great food wise at 1,542 calories, 209 carbs and 34 fat grams. Here’s what I ate.

Today started out great – still at 116, great shower, got to work early at home. The construction crew has since moved on people. I mean really – they even broke down the scaffolding. Oh happy day. I had another busy, busy day of non-fun, but did get in 3 miles at lunch – then I was back to it. As soon as it hit 5 I wrapped it up and me and Reuben headed over to my sister’s house! We just brought over dinner and cooked chicken fried rice and hung out, talked house stuff, etc. Good times! I do have some slightly annoying news….

So… AT&T calls me today wanting to know if I have proof of purchase on my iPhone. Yes, they have no record that I paid for my phone and THEY want ME to prove that I bought it. I give them several pieces of my mind about how this is a personal problem and it’s not my issue that they keep less than stellar records of their purchases. And furthermore, I got the phone over a month ago so really? You’re calling me now? Then of course I pull the receipt out of my billfold where I’ve been storing it. hehe I give her the transaction code. I’m put on hold for two minutes then her boss comes on to apologize. I’m like yeah… so I haven’t gotten a bill yet. Is that odd. He pulls up the system and guess what? It’s due TODAY, Jan. 29. I never got a bill. He reads me my address and imagine that, the apartment number is one digit off. So yes, I never got a bill. He tells me I can “come in” and pay it. Um, no. I’ll pay online. So we get off the phone and I go online and guess what? My account isn’t set up to be able to pay online. What? So I call the number back thinking I’ll get the same peeps who just called me accusing me of stealing my phone and guess what? It’s a recording. 10 minutes later I get someone who tries to walk me through the online and explains that because my iPhone is a business account and not a personal account, I can’t pay online. I tell her it’s personal… she apologizes, fixes it, then I can pay online. Wow. So now I’m online to pay my bill TODAY because you KNOW they’d do a late fee and it says welcome Elizabeth. Um, that’s my middle name. I go through the site and yes, not only did they have no record of sale, have my address incorrect and list me as a business rather than personal customer, they didn’t even get my f*cking NAME RIGHT! OMG So I call (again) and after the recording I get a guy who totally feels my pain (hello – I tell him the story above), and he puts me on hold for two minutes (after asking me if it’s okay to put me on hold for two minutes and then coming back before two minutes). When he returns he says, “I hope this doesn’t make you too upset… or more upset… but according the FCC we require a picture ID… if it was any other name… but it’s your FIRST name so you must go to the store and show a picture ID…. I’m so sorry.” Sigh. He was super helpful and even gave me another store in my area so I can avoid the STUPID BUCKHEAD BRANCH! I mean really. So – Elizabeth has got an errand to run this weekend!

I’m about to leave my sister’s to head home and will likely have a snack, so I’ll record today’s food tomorrow and Kelly – I’ll post that shrimp scampi recipe, too – promise – it just won’t have a photo until we cook it again. :( I hope you all had great nights! Bummer everything on TV is reruns. :(

6 comments:

Big Pissy said...

Seriously, AT&T?!?!?!?

They must be in league with T Mobile!

Asshats!!!! Grrrrrrrrr!!!!!!! :(

fittingbackin said...

I know, right?! Well see i'd been with t-mobile since the beginning of time (i.e. 2001) so I haven't had problems with them in at least a year!

Total...

Nerd Girl said...

that is seriously ridiculous!!!

dailygoods said...

ahh! that is so frustratingggggggggggggggggg! i hate when that stuff happens! on a better note, what a lovely dentist visit! i don't know if i've ever said that about a dentist, thats very lucky! hope all your troubles with at&t are sorted out and they have you on file!

fittingbackin said...

Nerd Girl: Thank you! So rediculous!

DG: me too!!! I just don't understand how/why people can be so freaking incompetent!! hehe Yes, fabulous dentist visit!! I think/hope they're sorted out now... we'll see I guess, right?!

prettyface said...

I haven't had ANY troubles with T-Mobile and have been with them for 6+ years, but now want an iphone..have you received yours yet? I'm scared to have AT&T now. HAHA!!